The terms used in the Regulations mean:
Commercial Information – commercial information within the meaning of Art. 2 point 2) of the Act on the provision of electronic services, in particular advertising, commercial offer and information about news, promotions and other events regarding the Store.
Customer – a natural person, legal person or an organizational unit that is not a legal person, the specific provisions of which grant legal capacity, placing an Order in the Store.
Civil Code – the Act of April 23, 1964 (Journal of Laws of 2020, item 1740)
Online Store, Store – an online store available at https://cebc2021.fluidagency.pl/, through which the Customer may register and purchase participation in the 4th Central European Biomedical Congress event.
Service – services presented as part of the Store, intended for sale, in particular participation in the 4th Central European Biomedical Congress event.
Sales Agreement – a contract for the sale of Goods or Services concluded between the Store Owner and the Customer via the Store’s website.
Act on consumer rights – the Act of March 3, 2017 on consumer rights (Journal of Laws of 2020, item 287).
Act on the provision of electronic services – the Act of 9 June 2017 on the provision of electronic services (Journal of Laws of 2020, item 344).
Store owner – the owner is KDK with its seat in Warsaw, Mokotowska 14 Street, 00-561 Warsaw, Tax no: 5262837167, REGON no: 140034252, NCR no: 0000230249.
Order – an activity undertaken by the Customer, consisting in the selection of specific Goods or Services within the Store, aimed directly at concluding a Sales Agreement with the Store Owner for these Goods or Services under the conditions specified in these Regulations.
II. GENERAL PROVISIONS
- Online Store available at the following URLs: https://cebc2021.fluidagency.pl/
- Information about the Services provided on the Store’s websites, in particular their descriptions, technical parameters and prices, do not constitute an offer within the meaning of the Civil Code, but are only an invitation to conclude a contract within the meaning of Art. 71 of the Civil Code.
- The rules of using the Online Store and the conditions for making purchases within it are set out in these Regulations.
- These Regulations specify in particular:
- a) the terms and conditions for submitting Orders as part of the Store,
- b) the rules for concluding Sales Agreements the subject of which are specific Services and
- c) the complaint procedure and the procedure for withdrawing from the Sales Agreement.
- The condition for using the Store is to read and accept the Regulations. By accepting the Regulations, the Customer agrees to all its provisions and undertakes to comply with them.
- The Store Owner provides the Customer with the Regulations free of charge before using the Online Store. The content of these Regulations may be recorded by the Customer by printing it, saving it on a carrier or downloading it at any time from the Store’s website.
III. TECHNICAL CONDITIONS FOR THE USE OF THE WEBSITE
- Using the Online Store is possible provided that the following technical requirements are met by the Customer:
- having a device enabling access to the Internet, equipped with an efficient operating system, e.g. Linux or Windows,
- installing on the device mentioned in the points above the current version of the web browser that provides access to Internet resources, such as: Internet Explorer, Opera, Mozilla Firefox, Safari, Google Chrome or another compatible version that supports cookies, and
- having an active e-mail account.
- The Customer may place orders for individual Services, provided that they have programs that meet the following technical requirements: a web browser that provides access to Internet resources, with Java Script enabled and the ability to play video materials.
IV. SUBMISSION AND FULFILLMENT OF ORDERS
- In order to order a Service via the Store, go to the website https://cebc2021.fluidagency.pl/, and then select the Service by taking the next steps in accordance with the messages displayed on the Store’s website.
- The Customer’s selection of the Services ordered (including their type and number) is made by adding the Services to the basket.
- In order to place an Order, it is necessary for the Customer to provide the following data:
- name and surname (and in the case of a Client who is an entrepreneur – name and surname of the person submitting the Order on his behalf and tax identification number),
- telephone number, and
- e-mail address, as well as acceptance of the Regulations by checking the box marked as “I accept the regulations”, and then sending the Order by clicking the “Confirm Order” button.
- In the process of placing an Order, the Customer is also obliged to choose the form of payment for the Services ordered.
- When placing the Order – until you click the “Confirm Order” button – the Customer has the option to modify the personal data provided by him and the data in the scope of the Services he chooses, both in terms of their type and number (quantity), as well as forms of payment and the place and method of their delivery.
- By clicking on the “Confirm Order” button, the Customer is aware that the conclusion of the contract is related to the obligation to pay the payment due to the Store Owner.
- After the Customer provides all the necessary data to place the Order, a summary of the Order will be displayed. The Order Summary includes in particular the following information:
- Subject of the Sales Agreement,
- The unit and total price for the Services ordered,
- Delivery cost,
- Selected payment method,
- Sending the Order by the Customer is a declaration of the Customer’s will to conclude a Sales Agreement with the Store Owner, in accordance with the content of these Regulations.
- After placing the Order, an e-mail will be sent to the Customer containing the final confirmation of all essential elements of the Order.
- The Sales Agreement is treated as concluded upon receipt by the Customer of the message referred to in paragraph 8 above. The Sales Agreement is concluded in Polish in accordance with the Regulations.
- Simultaneously with placing an Order for specific Services, the Customer may register in the Store, as a result of which an individual account will be created for a given Customer, available with the login (Customer’s e-mail address) and a password set by him (hereinafter referred to as the “Account” ).
- The creation of an Account is possible by filling in all fields of the registration form on the Store’s website, marked as required.
- A prerequisite for creating an Account is the Customer’s acceptance of these Regulations by checking the box marked “I accept the regulations”, placed under the registration form referred to in paragraph 11 above.
- The customer, upon accepting the Regulations, may express additional consent to the processing of his personal data by the Store Owner for marketing purposes, in particular to receive commercial information and offers, receive articles and other free training materials, discount codes for selected products in the online store, special offers for selected customers and other commercial information. Such consent may also be given in return for obtaining a free product or service. The consent is expressed by checking the box marked as “Consent to the processing of personal data for marketing purposes”. The customer may withdraw such consent at any time. Withdrawal of consent does not affect the lawfulness of the processing which was carried out on the basis of consent before its withdrawal.
- A customer who has registered in the Store may use his Account for subsequent purchases. As part of the Account, the Customer may, in particular, track the status of current Orders, check the details of Historical Orders, manage the newsletter settings, as well as manage the data of his Account, including delivery addresses and change your password.
- The Customer is obliged not to disclose his Account password to third parties.
- The Store Owner may delete the Customer’s account or deprive him of the right to place Orders, with immediate effect, in the event of a material breach by the Customer of these Regulations, in particular if the Customer, when registering in the Online Store or placing an Order, provided untrue, inaccurate data. or infringing the rights of third parties, uses the Online Store in a manner inconsistent with the provisions of the law in force in the Republic of Poland, the provisions of the Regulations, as well as the general principles of using the Internet, uses the Online Store in a way that is burdensome for other Customers and the Store Owner, making the Service available to third parties.
- The delivery of the Order takes place after the conclusion of the Agreement and the payment to the Store Owner’s account. The cost of delivery is borne by the customer in full.
V. PROPERTIES OF THE GOODS, PRICES AND FORMS OF PAYMENT
- The prices of the Services posted on the Store’s website are gross prices and include VAT.
- The Store Owner reserves the right to change the prices of the Services presented on the Store’s websites, withdraw and introduce new Services, conduct and cancel all kinds of promotional campaigns and sales. The above right does not affect Orders that were placed before the effective date of any of the changes referred to above.
- The Customer may choose the following payment methods for the ordered Services in the Online Store:
- by credit or debit card online. The payment card operator is PayPro SA, Kanclerska 15 Street, 60-327 Poznań, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under the NCR no: 0000347935, Tax no: 7792369887, REGON no: 301345068;
- traditional transfer from a bank account;
- internet transfer;
- another form of online payment provided by the store owner.
- When paying for the Services, the Customer may use the rebate or promotional coupons he is entitled to.
- An invoice is issued for each Order.
VI. COSTS AND DELIVERY TIME
- The delivery of Services is carried out via e-mail.
- Access to virtual products and services is granted after the payment is credited. The Customer is informed about granting access to the purchased materials by e-mail.
VII. COMPLAINTS ABOUT THE SERVICES
- In the event of a defect in the Service provided, the Customer has the right to make a complaint based on the provisions of the warranty in the Civil Code and improper performance of obligations, subject to paragraph 6.
- Complaints should be reported electronically to the Store Owner at the following e-mail address:
- When submitting a complaint, please provide your name, surname, e-mail address, order number and describe the reason for the complaint. It is recommended to include in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the irregularity; (2) requests and (3) contact details of the person submitting the complaint.
- The store owner reserves the right to ask the customer to supplement the information contained in the complaint if the information provided is incomplete and the complaint cannot be considered.
- The Store undertakes to consider each complaint within 14 (fourteen) days from the date of its notification.
- If the participant pays the payment and cannot participate in the training, then he / she has the opportunity to listen to all the lectures and in such a situation cannot plead non-performance or defective Service.
VIII. COMPLAINTS CONCERNING THE FUNCTIONING OF THE STORE SERVICE
- The Store Owner takes steps to ensure that the Online Store website is fully operational and undertakes to remove any irregularities in its operation reported by customers on an ongoing basis.
- The Customer may inform the Store Owner about any irregularities or interruptions in the functioning of the Store website by sending relevant information to the e-mail address: firstname.lastname@example.org
- In the e-mail message referred to in para. 2 above, the Customer should provide his name, surname, correspondence address (including e-mail address), as well as the type and date of irregularities related to the functioning of the Store’s website.
- The Store Owner undertakes to consider the complaint within 14 (fourteen) days of its receipt.
IX. WITHDRAWAL FROM THE CONTRACT
- The Customer who is a consumer may withdraw from the Service Sale Agreement without giving any reason, within 14 (fourteen) days from the confirmation of the Service order, by sending the return form in electronic form via the e-mail address: email@example.com
- In the event of the Customer’s withdrawal from the Agreement by e-mail, the Store Owner shall immediately send a confirmation of receipt of the information on withdrawal from the contract by e-mail.
- The right to withdraw from the Sales Agreement by the Customer who is a consumer is excluded in the case of:
- contracts for the sale of Services and digital products that are not recorded on a tangible medium, if the provision of services began, with the consumer’s express consent, before the expiry of the 14-day period referred to in paragraph 1 above and informing the Customer by the Store Owner about the loss of the right to withdraw from the contract,
- services with special properties specified by the consumer in the order placed by him or closely related to his person.
- In the event of withdrawal from the Sales Agreement, such a contract is considered void and the parties are obliged to return what they mutually provided on the basis of it. 5. The Store Owner will refund the value of the Order immediately, but not later than within 14 (fourteen) days from the date of withdrawal by the Customer who is a consumer within the meaning of article 221 of the Civil Code from the Sales Agreement.
X. OTHER RULES OF USING THE ONLINE STORE
- The Store Owner, in justified cases – for random reasons beyond his control, reserves the right to change the date of the provision of such a Service, which is the organization of an event.
- By placing an Order for the Service, the Customer agrees to use his image immortalized in photos and audiovisual recordings from individual training sessions or sessions in any way – including by posting on the Store’s websites, in social networks or on the Internet, for promotional or advertising purposes the Store itself or the Services sold as part of it. The consent referred to above may be revoked by the Customer at any time by sending an appropriate statement to the e-mail address of the Store Owner, i.e. firstname.lastname@example.org
- In the case of purchasing training for a third party, the Customer is obliged to inform this person about the provisions of the Agreement, the Regulations and the details of the purchased participation. By accepting the Regulations, the Customer declares that he has informed a third party about the content of the Regulations, obtaining its approval, including consent to record and disseminate the image of a third party participating in the training, in accordance with paragraph 2.
- In the event of non-participation in the purchased event, which took place on the date purchased by the Customer, the Customer loses the opportunity to participate in this event.
- By not participating in the purchased event, referred to in the point above, the customer’s failure to appear until one hour from the beginning of the event. In this case, the Store is not obliged to refund any amount.
- The customer, using the Store, is obliged in particular to:
- not to provide and not to transmit content prohibited by law, in particular content that is offensive or vulgar, inciting violence or other activities contrary to the law or decency, or which violate personal rights and other rights of third parties,
- use the Store in a manner consistent with its intended use and not interfering with its functioning, as well as in a manner that is not inconvenient for other Customers of the Store,
- not use the Store to send or post unsolicited Commercial Information (spam) within the Store,
- use any content posted on the Store’s websites solely for personal use,
- use the Store in a manner consistent with the Regulations, applicable law and general principles of using the Internet (netiquette).
XI. PERSONAL DATA PROTECTION
- The Store Owner, as the personal data administrator, undertakes to take all necessary technical and organizational measures appropriate to the degree of risk, in order to ensure the security of all data and content provided by the Customer in connection with his use of the Online Store.
- Customers’ personal data collected by the administrator via the Online Store is collected in order to implement the Sales Agreement, and if the Customer agrees – also for marketing purposes.
- Customers’ personal data are processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95 / 46 / WE (GDPR) and the Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2018, item 1000) [hereinafter: the “Act”]. A customer who has registered as part of the Store has the right to inspect their data, to correct them and request the cessation of their use. The data can be viewed and changed after logging in to the Store, as part of the individual account of a given Customer or by contacting the Store Owner at the following e-mail address: email@example.com
XII. FINAL PROVISIONS
- Photos and all other materials (including texts, recordings, graphics, logos) posted on the Store’s website are the property of the Store Owner or have been used by him with the consent of their owners. Using them for commercial purposes without the Owner’s consent is illegal and prohibited in accordance with the Act of February 4, 1994 on copyright and related rights (Journal of Laws of 2018, item 1191).
- Settlement of any disputes between the Store Owner and the Customer who is a consumer within the meaning of article 221 of the Civil Code, is subject to common courts competent in accordance with the relevant provisions of the Code of Civil Procedure.
- Settlement of any disputes between the Store Owner and the Customer who is not a consumer within the meaning of article 221 of the Civil Code, is subject to the court having jurisdiction over the seat of the Store Owner.
- In matters not regulated in these Regulations, the relevant provisions of Polish law shall apply.
- These Website Regulations come into force on February 18, 2021.